Privacy policy

Privacy Policy

Last Updated: October 2, 2026

At WeCare Eco, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Your full name.
Email address.
Phone number.
Billing and shipping addresses.
Order details and purchase history.
Payment-related information.
Device information, IP address, browser type, and website activity.

We collect information that you provide directly to us, as well as certain information collected automatically when you use our website.

2. How We Use Your Information

We may use your personal information for the following purposes:

Processing and fulfilling your orders.
Arranging shipping and delivery.
Providing customer support.
Sending order confirmations and updates.
Improving our website, products, and customer experience.
Sending promotional emails and marketing communications where permitted.
Preventing fraud and maintaining the security of our website.
Complying with applicable legal obligations.

3. Payment Information

We offer online payment and Cash on Delivery (COD).

When you make an online payment, your payment information is processed by the payment service providers available through our website.

Payment information is handled in accordance with the applicable payment provider's security and privacy practices.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to support website functionality, remember preferences, and improve the shopping experience.

Depending on the services enabled on our website, cookies and tracking technologies may also be used to analyze website performance and measure advertising effectiveness.

You can manage or disable cookies through your browser settings or any privacy preference controls available on our website.

Please note that disabling certain cookies may affect some website features.

5. Marketing and Advertising

Where permitted, we may use your information to send you updates about our products, special offers, and promotional campaigns.

We may also use advertising and analytics services, such as Meta Pixel or Google Analytics, where these services are enabled on our website.

You can unsubscribe from our marketing emails at any time by using the unsubscribe link included in those emails or by contacting us.

6. Sharing Your Information

We may share your personal information with trusted service providers when necessary to operate our business and fulfill your orders.

These providers may include:

Shopify, our ecommerce platform.
Payment service providers.
Shipping and delivery companies.
Website analytics and advertising providers, where applicable.
Customer support and email service providers.

We may also disclose information when required by applicable laws or legal processes.

7. Data Security

We take reasonable technical and organizational measures to help protect your personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, resolve disputes, and comply with applicable legal obligations.

9. Your Privacy Rights

Depending on applicable law, you may have the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your personal information, subject to applicable legal requirements.
Withdraw consent where processing is based on your consent.
Opt out of marketing communications.

To submit a privacy-related request, please contact us using the information below.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.